Shipping & Handling
PLEASE NOTE: Every piece in the forestière collection is made to order in our small-town Ontario studio and ships within approximately 7-10 business days. When your order ships, you will receive a confirmation e-mail with details and tracking information if available. If you have a time-sensitive order, please email firstname.lastname@example.org to see what our current lead time is before purchasing.
We offer $10 flat-rate shipping anywhere within Canada. All orders shipped within Canada ship via Canada Post Expedited and include tracking and insurance. Shipping and handling charges are non-refundable.
Arrival times vary by destination and cannot be guaranteed. Please see below for estimated delivery times:
within Canada: 2 - 9 business days
For US and International Shipping, please shop here.
International shipments do not come with tracking or insurance. If you would like your package to be trackable, additional shipping costs will apply. Please contact us for more details.
We cannot predict, nor are we responsible, for a package taking longer than Canada Post’s estimated delivery time to reach its destination. Therefore, we cannot guarantee arrival times on international shipments.
Please note that international shipments may be subject to import taxes or duties as charged by the customs of the destination country and are the sole responsibility of the buyer. While we try to make an effort on our end to mitigate this cost, forestière CANNOT BE RESPONSIBLE for customs fees or taxes charged upon arrival and WILL NOT refund or reimburse customers for any import charges that may occur, for any reason.
Please contact us if you have any further questions or concerns about international shipping.